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Refund Policy

Refund Policy

Return & Refund Policy

We want you to love your new clothes! Here at Sellerdepo, we offer hassle-free returns and exchanges to ensure your satisfaction.

Return Window:

You have 7 days from the date of purchase to return any eligible item.

Eligible Returns:

  • Items must be unworn, unwashed, and with original tags attached.
  • Items must be free of any damages, stains, or alterations.
  • Items purchased on sale or with a discount code may have different return policies.

Return Process:

  1. Initiate a return request by contacting our customer service team at support@sellerdepo.com or by calling us at +17373125633.
  2. We will provide you with a return shipping label (prepaid return shipping is optional, but consider offering it for a better customer experience).
  3. Pack your unworn and undamaged items securely in the original packaging (or a sturdy box).
  4. Attach the return label to the package and ship it back to us.
  5. Once we receive your return and inspect it, we will process your refund or exchange within 15 business days.

Refunds:

  • Refunds will be issued to the original payment method used for the purchase.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

Exchanges:

  • If you would like to exchange an item for a different size or color, please indicate this in your return request.
  • We will do our best to fulfill your exchange request based on availability.
  • If the desired size or color is unavailable, we will issue a full refund.

Non-Returnable Items:

  • We reserve the right to deny returns or exchanges for items that do not meet our return policy criteria (e.g., worn items, items without tags, items outside the return window).
  • Items marked as "final sale"

Customer Service:

If you have any questions about our return and refund policy, please don't hesitate to contact our customer service team at support@sellerdepo.com or by calling us at +17373125633.

We strive to provide excellent customer service and a smooth return experience.

CONTACT US

Customer Service 24/7

✉ Email: support@sellerdepo.com

☎ Phone: +17373125633

Address: 5900 BALCINES DR STE 5083 AUSTIN TX 7871 United State.